Delete your data

Last updated: 5 November 2026

You can ask us to delete your SnagNFix account and personal data at any time.

How to ask

• In the app: go to Account → Delete my account.
• By email: send a request to privacy@snagnfix.com from the email address on your account, with the subject “Delete my data”.

If you signed in with Google, Apple or Facebook, deleting your SnagNFix account also removes the details we received from them. You can separately remove SnagNFix's access in that provider's account settings.

What happens next

• We confirm your request and delete your account details within 30 days.
• Snags you reported about a home belong to that home's record, which your developer is responsible for (they may need it for warranty purposes). We remove your name and contact details from them, and pass any request to delete the snag records themselves to your developer.
• Billing records for developer companies are kept for six years, as tax law requires.
• Deleted data may stay in encrypted backups for a short time before being overwritten.

For more about how we handle data, see our privacy policy.